Parts Sales Rep
About The Position
Waratah Forestry Attachments is a global leader in forestry equipment solutions. Our team in Kelso, WA, is committed to delivering exceptional service and support to our dealer network across the United States. Join us and help shape the future of forestry operations with innovative parts solutions. As a Parts Sales Representative, you will play a critical role in supporting our dealer network by managing parts orders, providing technical assistance, and ensuring timely delivery. Your expertise will help maintain operational efficiency and customer satisfaction across our distribution channels. And you will also:
Requirements
- 5+ years of experience in parts management and customer service
- Experience working with equipment dealers and distribution channels
- 3+ years of proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access)
- Cross-functional experience in areas such as accounting, manufacturing, warehousing, supply management, or marketing
- Forklift experience (certification preferred)
Nice To Haves
- 5+ years of heavy equipment parts experience
- Extensive experience in parts operations, transportation, inventory management, or marketing
Responsibilities
- Manage the dealer parts order process from sale through invoicing and pick list printing
- Provide technical phone support for rush, machine-down, and stock parts orders
- Assist dealers with part identification, substitutions, pricing, and lead times
- Ensure accurate and timely shipping of dealer and customer orders to meet divisional metrics
- Unpack, store, and maintain inventory locations with strict inventory control
- Enter order receipts into the system and perform cycle counting for inventory accuracy
- Collaborate with unit management to identify emerging trends and assist with parts forecasting
Benefits
- Flexible work arrangements
- Highly competitive base pay and performance bonuses
- Savings & Retirement benefits (401K and Defined Contribution)
- Healthcare benefits with a generous company contribution in the Health Savings Account
- Adoption assistance
- Employee Assistance Programs
- Tuition assistance
- Fitness subsidies and on-site gyms at specific Deere locations
- Charitable contribution match
- Employee Purchase Plan & numerous discount programs for personal use
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
