North American Trailer- Parts Sales Manager

Blaine Bros Maintenance•Stanley, ND

26d•$26 - $30

About The Position

If you are looking for a great place to have a career, grow, and advance- let's talk!! North American Trailer is a family-owned Minnesota based company with an opening for a Parts Manager at our Stanley, ND location. We are looking for someone with customer service experience ; ability to develop industry contacts and relationships; good computer skills; and a strong work ethic. This position is responsible for receiving orders from customers via telephone and walk-in contact, outside sales and other departments, as well as, service advisor duties and responsibilities. SCHEDULE : 1st Shift, Monday - Friday BENEFITS: Industry leading pay and benefits, paid weekly, overtime opportunities, vacation rollover, $50,000 life insurance policy gifted to all FT employees, 401k with a company match, career advancement programs, awesome company events, HUGE tech/mechanic referral bonuses, plus so much more! Awarded "Star Tribunes Top Workplaces" 6 years in a row". We like to work hard, play hard, and take pride in everything we do! he essential duties include: Greets walk-in and phone customers in a friendly professional manner providing customer service. Answer customer’s questions and make suggestions regarding additional or alternative products. Performs duties required to complete orders. Keeps timely and accurate records of product movement and status of customer orders. Plays an active role in inventory management. Maintains inventory and customer display area (re-tape, organize and clean, as needed). If applicable, provide assistance to Outside Sales, as needed. Performs other duties as assigned. Cycle Counts; cores; restock credits; fill orders Assisting mechanics in locating parts Repair and shop operation knowledge with a strong technical aptitude Strong communication skills – both verbally and written

Requirements

Thorough knowledge of breadth of vendors, prices, procedures, and policies
Thorough knowledge of heavy duty truck and trailer parts
Excellent interpersonal communication
Continually striving to provide exceptional customer service
Mathematical aptitude
Basic computer skills
Ability to develop industry contacts and relationships
Ability to understand customer’s stated and unstated needs
Attention to detail and follow through
Integrity, honesty and respect
Drivers license & clean driving record

Nice To Haves

Previous selling experience a plus

Responsibilities

Greets walk-in and phone customers in a friendly professional manner providing customer service.
Answer customer’s questions and make suggestions regarding additional or alternative products.
Performs duties required to complete orders.
Keeps timely and accurate records of product movement and status of customer orders.
Plays an active role in inventory management.
Maintains inventory and customer display area (re-tape, organize and clean, as needed).
If applicable, provide assistance to Outside Sales, as needed.
Performs other duties as assigned.
Cycle Counts; cores; restock credits; fill orders
Assisting mechanics in locating parts
Repair and shop operation knowledge with a strong technical aptitude
Strong communication skills – both verbally and written