Parts Sales Associate - AutoNation Chevrolet Valencia
About The Position
The Parts Retail Associate position offers the opportunity to engage with numerous customers, assisting them in the purchase of automotive parts. The primary objective is to deliver an exceptional buying experience, fostering customer loyalty to AutoNation. AutoNation is a leading automotive retailer in the United States, providing innovative products, outstanding services, and comprehensive solutions. With a nationwide network of dealerships, the company offers a diverse range of new and used vehicles, customer financing, parts, and expert maintenance and repair services. AutoNation is currently undergoing a significant multi-year digital transformation aimed at revolutionizing the industry. The company is dedicated to fostering a diverse, equitable, and inclusive workplace and service environment, welcoming candidates from all backgrounds. Through its DRV PNK initiative, AutoNation has raised over $40 million for cancer-related causes, demonstrating a strong commitment to making a positive impact on its Associates, Customers, and the communities it serves. As a Fortune 150 company, AutoNation values innovation, teamwork, and a commitment to positive global impact.
Requirements
- High School diploma or equivalent
- Proven ability to provide an exceptional customer experience
- One year of experience in an automotive parts department.
- One year of sales experience
- Demonstrated communication and interpersonal skills
- Organization and follow-up skills
Responsibilities
- Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
- Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
- Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
- Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
- Stock incoming inventory in the correct location.
- Maintain the parts department in clean and orderly manner.
- Provide customers with needed information and offer additional sales opportunities.
- Create and maintain merchandising display to promote product sales.
- Provide an exceptional customer experience to drive loyalty.
Benefits
- Competitive compensation
- 401k matching
- Insurance plans (health, dental, vision)
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
