Parts Sales Associate

4Rivers Equipment LLC•Farmington, NM

About The Position

As a Parts Specialist you will be part of a dynamic team geared towards customer service. This position allows Parts Specialists to become experts in John Deere solutions. Take this opportunity to be involved with showroom merchandising, inventory management, and evolving John Deere technology. Provide proactive customer support that keeps customers coming back to 4Rivers Equipment. The Parts Specialist will gain knowledgeable on John Deere equipment and parts as well as multiple other vendors. Come be part of an energetic team that promotes and sells parts, accessories, and solutions to customers.

Requirements

High school diploma or GED
Strong verbal communication skills
Intermediate computer skills and math skills

Nice To Haves

Parts experience preferred, not required

Responsibilities

Provide outstanding customer service to all customers
Answer phone calls in professional and timely manner
Assist customers in identifying and purchasing parts, provide recommendations
Fulfill customer orders in person, online, and over the phone
Handle service technician orders, sales department orders, and internal company requests
Support fellow Parts Specialist to ensure all tasks are complete by end of day
Cooperate with team to reach goals and maintain organization through the department
Receive, verify, stock, ship, and pull parts
Keep work area and assigned warehouse areas neat, clean, and organized
Assist with preparing and maintaining merchandise displays
Maintain inventory integrity by participating in cycle count verification
Conduct business while maintaining the company Core Values
Obtain forklift certification (on job training and certification provided)
Maintain condition of department vehicles, inventory, tools and equipment
Handle on call duty when assigned or any other duty as assigned by manager