Parts Manager

Kirby-Smith Machinery, Inc. - Ft. Worth, TX•Fort Worth, TX

17h•Onsite

About The Position

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today’s construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family! Responsible for leading and mentoring the Parts Department Team with a steadfast commitment to safety, professional development, and organizational values, by providing strategic coaching, fostering consistent performance and accountability, cultivating high-performing individuals through ongoing training and growth opportunities, ensuring the secure and efficient management of inventory assets, and driving operational excellence to build enduring customer relationships, enhance satisfaction, and achieve sustainable revenue growth while serving as a pivotal resource for the company's unified success.

Requirements

Understanding of financial reporting principles, pricing principles, and discounting effects
Product knowledge, including features and benefits of all commodities sold
Working knowledge of warehouse storage layout principles

Nice To Haves

Bachelor’s degree or equivalent experience in parts operations and sales preferred
Supervisory and management training preferred

Responsibilities

Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
Actively monitors and enforces safety processes and procedures to ensure a safe working environment for all parts employees; initiates audits and training as needed to maintain compliance
Supervises parts counter sales associates and warehouse staff, including hiring, coaching, mentoring, and continuous training
Sets clear performance expectations, conducts evaluations, and implements development plans to promote accountability and professional growth
Manages and maintains accurate parts inventory, including purchasing, expediting, returns, and cycle counts in compliance with company policies
Utilizes inventory systems to optimize stock levels, improve fill rates, and reduce obsolete inventory
Encourages and promotes employee and customer satisfaction by ensuring unparalleled service and strong relationships with sales, rental, and service departments
Develops and executes sales and marketing strategies to increase parts sales and profitability
Forecasts, plans, and implements streamlined processes to maximize operational efficiency and improve order accuracy
Negotiates with vendors to secure high-quality parts at competitive prices and ensures timely invoice and payment processing
Implements strategies to reduce freight expenses and ensure cost recovery
Oversees efficient processing of parts and core returns to minimize losses and improve customer satisfaction
Maintains a good understanding of all product lines supported and demonstrates proficiency with business systems and parts reference materials
Establishes and monitors key performance indicators (KPIs) such as inventory turnover, fill rates, response times, and customer satisfaction
Identifies and resolves issues within the parts department and ensures achievement of short- and long-term objectives
Performs other job-related duties as assigned