Parts Manager
About The Position
Worldwide Equipment Sales (WWE), a division of Pritchard Companies, is a leading distributor of towing and recovery equipment, heavy‑duty truck parts, and custom upfitting solutions. Our Illinois location serves as a critical operational hub supporting customers, service teams, and equipment sales. We are seeking a Parts Manager to lead the daily operations of our parts department. This is a hands‑on leadership role ideal for someone who enjoys being directly involved in inventory, purchasing, counter activity, and customer support while driving strong financial and operational performance.
Requirements
- 5–8+ years of parts experience, preferably in heavy‑duty, towing, trucking, or automotive environments.
- Prior experience as a Parts Manager, Lead Parts Specialist, or in a senior parts role.
- Strong working knowledge of inventory management, purchasing, pricing, and vendor relations.
- Demonstrated ability to work hands‑on alongside a team and lead by example.
- Comfort being actively involved in daily counter and operational work.
- Strong organizational, problem‑solving, and decision‑making skills.
- Excellent communication and customer service abilities.
- Proficiency with parts and inventory management systems.
- Ability to work effectively in a fast‑paced, operational environment.
- Valid driver’s license required.
Responsibilities
- Manage and actively participate in all day‑to‑day parts department operations.
- Support parts counter activity, order processing, and customer issue resolution.
- Oversee inventory levels, purchasing, stocking strategies, and cycle counts to ensure accuracy and availability.
- Own parts pricing, margins, and revenue performance for the Illinois location.
- Build and maintain strong relationships with vendors, OEMs, and suppliers; negotiate pricing and terms.
- Lead, train, and develop parts team members while setting clear expectations and driving accountability.
- Monitor key performance indicators, including sales performance, inventory turns, obsolescence, and fill rates.
- Identify and implement opportunities for operational improvements, efficiency, and cost control.
- Collaborate closely with Service and Sales teams to support customers and internal workflows.
- Ensure compliance with company policies, procedures, and safety standards.
- Maintain a clean, organized, and customer‑ready parts department.
- Perform additional duties as needed to support business operations.
Benefits
- Hands‑on leadership role with real ownership and impact
- Established organization with a strong reputation in the industry
- Opportunity to influence operations, customer experience, and profitability
- Collaborative team culture with long‑term growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
