Parts Manager- Jacksonville

RideNow GroupJacksonville, FL

About The Position

We are seeking an experienced, results-driven Senior Parts Manager to lead and grow our parts department at a high-volume, multi-line OEM powersports dealership. This leadership role is responsible for overseeing all aspects of parts operations, including inventory management, vendor relations, profitability, team development, and customer satisfaction. The ideal candidate brings deep industry knowledge, strong leadership skills, and a proven track record of driving performance in a fast-paced dealership environment.

Requirements

  • 5+ years of experience in parts management, preferably in powersports, automotive, or related industry
  • Proven leadership experience managing teams and departmental performance
  • Strong understanding of multi-line OEM parts operations
  • Experience with inventory control, forecasting, and financial reporting
  • Proficiency with DMS platforms and parts catalog systems
  • Excellent communication, organizational, and problem-solving skills

Nice To Haves

  • Background in powersports brands (motorcycles, ATVs, UTVs, watercraft)
  • Experience managing high-volume or multi-location operations
  • Knowledge of aftermarket accessories and performance parts

Responsibilities

  • Department Leadership
  • Lead, coach, and develop parts staff to achieve performance goals
  • Foster a high-performance, customer-focused team culture
  • Manage staffing, scheduling, and ongoing training initiatives
  • Inventory & Operations Management
  • Maintain optimal inventory levels across multiple OEM lines
  • Implement effective stocking strategies, including seasonal and demand-based planning
  • Monitor obsolescence and execute strategies to reduce aged inventory
  • Ensure accurate receiving, stocking, and cycle counting processes
  • Financial Performance
  • Drive revenue growth and maximize gross profit margins
  • Manage departmental budgets, expenses, and key performance indicators (KPIs)
  • Analyze sales trends and adjust purchasing strategies accordingly
  • Vendor & OEM Relations
  • Maintain strong relationships with OEMs and aftermarket suppliers
  • Ensure compliance with OEM standards, programs, and promotions
  • Negotiate pricing, terms, and return programs where applicable
  • Customer Experience
  • Ensure exceptional service for retail, service, and wholesale customers
  • Support service department with timely parts availability
  • Resolve escalated customer concerns professionally and efficiently
  • Process Improvement & Systems
  • Utilize dealership management systems (DMS) to optimize operations
  • Implement best practices in parts merchandising and showroom displays
  • Continuously evaluate and improve departmental workflows

Benefits

  • Competitive base salary + performance-based incentives
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Employee discounts on units, parts, and accessories
  • Career advancement opportunities within a growing dealership group
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