Parts Manager

Kirby-Smith Machinery, Inc. - Hewitt, TX•Hewitt, TX

About The Position

Responsible for leading and mentoring the Parts Department Team with a steadfast commitment to safety, professional development, and organizational values, by providing strategic coaching, fostering consistent performance and accountability, cultivating high-performing individuals through ongoing training and growth opportunities, ensuring the secure and efficient management of inventory assets, and driving operational excellence to build enduring customer relationships, enhance satisfaction, and achieve sustainable revenue growth while serving as a pivotal resource for the company's unified success.

Requirements

Bachelor’s degree or equivalent experience in parts operations and sales preferred
Understanding of financial reporting principles, pricing principles, and discounting effects
Product knowledge, including features and benefits of all commodities sold
Working knowledge of warehouse storage layout principles
Pushing/Pulling/Lifting/Carrying up to 50 pounds without assistance
Physical ability to squat, twist, turn, bend, stoop, climb, and reach overhead
Physical ability to stand and walk throughout the workday
Ability to adhere to personal protective equipment (PPE) policy and maintain individual PPE in a functional condition

Nice To Haves

Supervisory and management training preferred

Responsibilities

Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
Actively monitors and enforces safety processes and procedures to ensure a safe working environment for all parts employees; initiates audits and training as needed to maintain compliance
Supervises parts counter sales associates and warehouse staff, including hiring, coaching, mentoring, and continuous training
Sets clear performance expectations, conducts evaluations, and implements development plans to promote accountability and professional growth
Manages and maintains accurate parts inventory, including purchasing, expediting, returns, and cycle counts in compliance with company policies
Utilizes inventory systems to optimize stock levels, improve fill rates, and reduce obsolete inventory
Encourages and promotes employee and customer satisfaction by ensuring unparalleled service and strong relationships with sales, rental, and service departments
Develops and executes sales and marketing strategies to increase parts sales and profitability
Forecasts, plans, and implements streamlined processes to maximize operational efficiency and improve order accuracy
Negotiates with vendors to secure high-quality parts at competitive prices and ensures timely invoice and payment processing
Implements strategies to reduce freight expenses and ensure cost recovery
Oversees efficient processing of parts and core returns to minimize losses and improve customer satisfaction
Maintains a good understanding of all product lines supported and demonstrates proficiency with business systems and parts reference materials
Establishes and monitors key performance indicators (KPIs) such as inventory turnover, fill rates, response times, and customer satisfaction
Identifies and resolves issues within the parts department and ensures achievement of short- and long-term objectives
Performs other job-related duties as assigned