Parts Manager

Audi, Porsche, Volkswagen of Ann Arbor•Ann Arbor, MI

11d

About The Position

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As an Automotive Parts Manager , you will be responsible for overseeing the parts department by maintaining a well-balanced inventory at the same time meeting departmental goals. This role requires a strong knowledge of automotive parts along with excellent leadership and customer service skills.

Requirements

A minimum of 3 years of automotive parts management experience
Strong knowledge of automotive parts and repair techniques
Excellent communication, interpersonal, and organizational skills
Ability to work well under pressure and manage multiple priorities
Clean driving record

Responsibilities

Develop and execute departmental goals to ensure profitability and operational excellence
Recruit, train, mentor, and evaluate parts department staff to maintain high performance
Maintain a well-balanced inventory that meets the needs of service operations, wholesale accounts, and retail customers
Implement strategic pricing structures to optimize gross profit while fostering customer loyalty
Resolve customer concerns promptly and in accordance with dealership policies
Enforce workplace safety policies
Stay updated and compliant with all relevant federal, state, and local regulations affecting parts sales