PARTS MANAGER

Custom Truck One Source • Portland, OR

33d • Onsite

About The Position

Custom Truck One Source has an opening for a Parts Manager. The position will be responsible for overseeing the Parts team to ensure heavy duty equipment, diesel engine and hydraulic component parts are available for technicians as needed. Order and track parts/inventory to minimize delay time in completing repairs on vehicles. Provide written documentation of parts ordered/received as required by the company.

Requirements

• Associates degree or other relevant college degree
• Non-Degreed: 3 years proven experience in a similar role
• Knowledge of heavy and light duty trucks and equipment preferred
• Previous managerial experience
• Valid Driver’s License required
• Extremely detail oriented and accurate
• Setting priorities and adapting to changing work priorities
• Must be self-sufficient and driven
• Meeting deadlines and schedules
• Strong attendance record
• Must be able to pass a pre-employment drug test, physical, and audiogram
• General mechanical aptitude and experience with parts required. Knowledge of hydraulic, heavy equipment, diesel truck parts and/or farm equipment helpful.
• Computers and Electronics — General aptitude in working with common computer software (MS Office Suite, internet, etc.) to process orders. Knowledge of inventory software (FishBowl, etc.) to process purchase orders and tracking inventory helpful.
• Customer and Personal Service — Knowledge of principles and processes for providing a positive service experience. This includes internal client needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to maintain a professional demeanor with clients and team members is essential to this position
• Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Talk to others to convey information effectively
• Understand written sentences and paragraphs in work related documents
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action
• Communicate effectively in writing as appropriate for the needs of the audience
• Identify complex problems and reviewing related information to develop and evaluate options and implement solutions

Nice To Haves

• Knowledge of heavy and light duty trucks and equipment preferred
• General mechanical aptitude and experience with parts required. Knowledge of hydraulic, heavy equipment, diesel truck parts and/or farm equipment helpful.
• Computers and Electronics — General aptitude in working with common computer software (MS Office Suite, internet, etc.) to process orders. Knowledge of inventory software (FishBowl, etc.) to process purchase orders and tracking inventory helpful.

Responsibilities

• Forecast goals and objectives for the department and strive to meet them.
• Work with the Service and Production Manager to ensure a timely turnaround of parts needed for internal jobs.
• Conduct meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation.
• Create and build upon existing relationships with our customers and vendors.
• Oversee team’s assessment of requests for parts for a variety of components related to heavy duty diesel, utility equipment and hydraulic systems ensure correct items and quantity are ordered.
• Ensure team timely processes orders and contacts of vendors as needed to order parts for service or inventory that results in the proper parts being ordered.
• Direct team members on decisions for large purchases to prevent unnecessary expenses.
• Train team on parts requests to ensure all necessary parts are ordered and eliminate costly parts returns per company procedures.
• Oversee the tracking of all incoming and outgoing inventory in accordance with the company’s procedures.
• Timely and safely perform parts “runs” in company vehicle to acquire parts.
• Oversee team to ensure accurate distribution of parts to mechanics and assignment of equipment to appropriate vehicle within the company’s inventory system.
• Ensure that computer-based parts and inventory systems are up-to-date and accurate by inputting all necessary data in a timely, accurate manner.
• Conduct inventory counts and keep inventory records to ensure company standards are met.
• Ensure proper inventory levels are maintained to prevent delays in production.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Benefits

• 401(k) with Employer Match
• Competitive Health Care including Dental, Vision, and Life Insurance
• Company paid health and wellness programs
• Paid time off, vacation, sick time and 10 paid holidays.
• STD/LTD
• Partner Discounts
• Investment in Employee Development including https://www.customtruck.com/careers/step

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees