Parts Manager

Russ Darrow Group•Menomonee Falls, WI

32d

About The Position

Russ Darrow Group is looking for ambitious, goal oriented individuals to join our team. The Parts Manager is responsible for managing an efficient and profitable Parts Department. Primary objectives include ensuring customer satisfaction and retention, assuring the correct part is available the first visit, controlling costs, merchandising, maintaining good employee relationships, and maintaining department records.

Requirements

Three or more year's related experience in an automotive parts management position preferred.
Two or more years of sales experience preferred.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
High school diploma or equivalent.
Valid driver license and a good driving record.

Responsibilities

Ensure that all employees follow their assigned work schedules and adhere to the absenteeism, reporting and tardiness policy.
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels and monitors the performance of all parts department staff.
Meet and assist the customer in a courteous and professional manner.
Supervises stock order procedures.
Ensure that incoming inventory is stocked in the correct location.
Maintain a balanced inventory consistent with the requirements of the defined areas.
Accurately price parts and accessories keep the computer system up to date.
Enforce safety requirements.
Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.