Parts Manager

POWER MOTIVE CORPORATION•Cheyenne, WY

6d•$65,000 - $70,000

About The Position

Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Attracts, retains, and effectively manages department personnel. Essential Functions: Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction Assist as needed in all areas within the Parts Department Promotes and merchandises parts and accessories in conjunction with other store locations Creates annual Parts Department goals, in alignment with the organizational goal’s Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and follows proper counter procedures Using CDK or Vendor websites submits all parts warranty and daily claims and monthly returns within the required time frame to receive maximum credit Maximizes use of all order discount programs to achieve management stock order goals regarding turns and fill rates Ensures all department tools, equipment and vehicles are in good working order and maintains safety policies and procedures. Manages recruiting, staffing and employee development activities for employees reporting to this position Duties & Responsibilities Projects a positive company image by interacting with fellow employees, customers and management in a cooperative, supportive and courteous manner; displays a professional attitude while complying with company policies and procedures. Maintain a clean, orderly and professional work area. Perform other duties as directed.

Requirements

5+ years experience in Parts Department operations
Will be required to take all vendor basic and core training outlined for Parts Manager position as well as ensure each parts employee achieves proper training as directed by the corporate manager.
Experience effectively leading others
Ability to use standard desktop applications such as Microsoft Office, Excel and internet functions
Ability to write and speak effectively to individuals and groups
Basic understanding of financial principles relative to Parts Department operations
Ability to analyze, manage and interpret internal reports and Parts Department Management Tools
Ability to work extended hours as needed for department
Excellent customer service skills
High School Diploma or equivalent experience

Responsibilities

Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
Assist as needed in all areas within the Parts Department
Promotes and merchandises parts and accessories in conjunction with other store locations
Creates annual Parts Department goals, in alignment with the organizational goal’s
Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and follows proper counter procedures
Using CDK or Vendor websites submits all parts warranty and daily claims and monthly returns within the required time frame to receive maximum credit
Maximizes use of all order discount programs to achieve management stock order goals regarding turns and fill rates
Ensures all department tools, equipment and vehicles are in good working order and maintains safety policies and procedures.
Manages recruiting, staffing and employee development activities for employees reporting to this position
Projects a positive company image by interacting with fellow employees, customers and management in a cooperative, supportive and courteous manner
Maintain a clean, orderly and professional work area.
Perform other duties as directed.