PARTS MANAGER - HARLEY DAVIDSON
About The Position
The Parts Manager at Harley Davidson plays a crucial role in ensuring the efficient operation of the parts department, which is essential for maintaining customer satisfaction and supporting the service department. This position is responsible for overseeing inventory management, ensuring that the right parts are available at the right time to meet customer demands. The Parts Manager will also develop and implement strategies to optimize sales and profitability while maintaining high standards of customer service. Additionally, this role involves training and mentoring staff to enhance their product knowledge and customer interaction skills. Ultimately, the Parts Manager will contribute to the overall success of the dealership by driving parts sales and fostering a positive customer experience.
Requirements
- Organizational abilities
- Communication skills
- Sales skills
- Problem-solving skills
Nice To Haves
- Experience with motorcycle parts and accessories.
- Familiarity with dealership software, or any parts or sales related software.
Responsibilities
- Manage and oversee the daily operations of the parts department, including inventory control and order fulfillment.
- Develop and implement sales strategies to increase parts sales and profitability.
- Train and mentor parts department staff on product knowledge, customer service, and sales techniques.
- Maintain accurate inventory records and ensure timely replenishment of stock.
- Collaborate with the service department to ensure parts availability for repairs and maintenance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
