Parts Manager in Training (Heavy-Duty Truck Dealership)
About The Position
The Parts Manager Trainee is responsible for corporate parts purchasing and buying for a heavy-duty truck dealership group. In addition, this role will be learning and assisting in the daily operations of the Parts Department within a heavy-duty truck dealership. This role is designed to develop the knowledge, leadership skills, and operational expertise required to successfully manage a high-volume parts department. The trainee will work closely with the Corporate Parts Inventory Manager to support inventory control, customer service, profitability, and team leadership while gaining a strong understanding of OEM systems, dealership processes, and industry best practices.
Requirements
- College degree or relevant work experience.
- Strong organizational and multitasking skills
- Basic computer proficiency and willingness to learn dealership systems
- Excellent communication and customer service skills
- Ability to work independently and complete tasks assigned without direct supervision
- Valid driver’s license
- Ability to pass a background check and drug screening.
Nice To Haves
- Experience with heavy-duty truck parts (diesel engines, drivetrain, chassis, etc.)
- Previous experience in parts, automotive, diesel, or dealership operations
- Familiarity with OEM brands (e.g., Cummins, PACCAR, Volvo, Freightliner, International, etc.)
- Prior leadership or supervisory experience
- College degree and work experience in HD truck parts.
- Knowledge of inventory management principles
Responsibilities
- Assist with daily parts department operations, including counter sales, phone orders, and shop support
- Learn and apply OEM parts catalogs, dealer management systems (DMS), and ordering platforms
- Support technicians and service advisors by ensuring timely and accurate parts availability
- Handle special orders, back orders, and emergency parts requests
- Learn inventory control processes, including receiving, stocking, binning, and cycle counts
- Assist with inventory accuracy, obsolescence control, and returns to OEM vendors
- Monitor stock levels to support service and retail demand while controlling carrying costs
- Participate in annual physical inventories
- Provide professional customer service to retail, wholesale, and internal customers
- Assist in building and maintaining relationships with fleet customers and vendors
- Learning pricing strategies, discounts, and margin management
- Support wholesale and shop sales growth initiatives
- Learn parts department KPIs, including fill rate, inventory turns, gross profit, and shrinkage
- Assist with invoices, credits, warranty parts handling, and core returns
- Understand departmental budgeting and expense control
- Support compliance with dealership policies and manufacturer requirements
- Observe and assist with training and supervising parts department staff
- Learn scheduling, workflow management, and performance expectations
- Develop leadership skills to prepare for a future Parts Operation Leadership role
- Promote a safe, organized, and efficient work environment
Benefits
- Competitive Salary, based on experience (BOE)
- 401(k) w/ 4% matching
- Life Insurance
- Dental insurance
- Health insurance
- Vision insurance
- Short Term & Long-Term Disability Insurance
- Paid time off
- Paid holidays
- Career Pathing and opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
