Parts Lead - Oak Creek, WI

TRANSPORT REFRIGERATION INC•Oak Creek, WI

11d•Onsite

About The Position

The Parts Lead is responsible for overseeing daily parts operations, supporting technicians, assisting customers, managing inventory, and ensuring accurate parts flow throughout the shop. This role is ideal for someone organized, reliable, and ready to own a fast-paced parts environment.

Requirements

High school diploma or equivalent
1+ year experience in parts, warehouse, automotive parts, diesel parts, truck/trailer parts, logistics, or inventory control (preferred)
Valid driver’s license with a clean driving record
Ability to pass a pre-employment background check and drug screen
Strong customer service and communication skills
Basic math skills for pricing, inventory, and warranty processing
Ability to lift up to 75 lbs and handle frequent standing/walking
Reliable, organized, and able to work independently or as part of a team

Nice To Haves

Forklift experience a plus (training/certification available)
Comfortable using Microsoft Outlook and learning internal systems

Responsibilities

Maintain a clean, safe, and organized parts department
Receive, stock, and track inventory using our MAS inventory system
Assist customers at the parts counter, by phone, and via email
Pick, distribute, and record parts for technicians and service orders
Handle warranty parts submissions for manufacturer credit
Serve as cashier for C.O.D. sales (cash, check, credit/debit)
Load/unload trailers using a forklift (we will certify you if needed)
Deliver parts to customers and vendors; pick up special orders as needed
Assemble A/C hoses, parts kits, and OEM product builds
Support shipping & receiving: boxing parts, creating labels, preparing shipments
Participate in annual physical inventory and ongoing cycle counts
Additional duties and responsibilities as needed