Parts Lead - Madison, WI

TRANSPORT REFRIGERATION INC-posted about 23 hours ago
Full-time • Entry Level
Onsite • Madison, WI
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Transport Refrigeration, Inc | Full-Time | Day Shift (Monday–Friday) Do you have a passion for organization, logistics, and customer service in a fast-paced parts department? Join Transport Refrigeration, Inc, a trusted leader in fleet maintenance and Thermo King refrigeration solutions. We're looking for a Parts Lead to help manage our growing inventory and parts operations, supporting technicians and customers across the region. 🔧 What You’ll Be Doing:

  • Maintain and organize inventory in a clean, safe, and efficient parts department
  • Process incoming stock and manage inventory levels using our MAS system
  • Assist customers at the parts counter and over the phone with parts orders
  • Pick, distribute, and record parts used by technicians for service orders
  • Submit warranty parts to manufacturers for reimbursement
  • Act as cashier for C.O.D. sales (cash, check, credit/debit)
  • Load/unload trailers using forklifts (certification provided if needed)
  • Deliver parts to customers, vendors, and pick up special orders
  • Assemble A/C hoses, custom kits, and OEM product builds
  • Support shipping operations: boxing parts, creating labels, preparing for transit
  • Participate in annual physical inventory and continuous cycle counts
  • High school diploma or equivalent
  • 1+ year in parts, logistics, warehouse, or inventory control preferred
  • Valid driver’s license and clean driving record
  • Strong communication and customer service skills
  • Basic math skills for pricing, orders, and warranty tracking
  • Forklift experience or willingness to be trained and certified
  • Proficiency with Microsoft Outlook and ability to learn internal systems
  • Ability to lift up to 75 lbs and handle frequent standing, walking, bending
  • Dependability, organization, and a team-first attitude
  • Day shifts, Monday–Friday (no weekends!)
  • PTO starts Day 1
  • Comprehensive medical, dental, and vision insurance
  • Employer-paid life & long-term disability insurance
  • HSA with company contributions
  • 401(k) with employer match after 1 year
  • On-the-job training & support for long-term growth
  • Modern facilities with a supportive, family-oriented culture
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