Parts Lead Representative

Warren Cat•Odessa, TX

69d

About The Position

The Parts Lead Representative is responsible for overseeing Parts Operations and providing input to the manager/supervisor. Extensive background including all skills and abilities required for Parts Warehouse Associate II and/or Parts Advisor II.

Requirements

High school diploma or general education degree (GED); or 3 to 5 years related experience and/or training; or equivalent combination of education and experience.
Ability to work overtime as a job requirement dependent on department needs.
Weekend, holiday or evening work may be required.
Must be able to pass Work Step test for this position.
To perform this job successfully, an individual should have knowledge of Database software; Internet software; Inventory software; Order processing systems; Spreadsheet software and Word Processing software.
Valid driver's license and ability to meet company driving requirements.
Ability to obtain and maintain forklift certification.

Responsibilities

Provide exceptional customer service and create a culture that is focused on employee growth, development, and overall teamwork.
Maintain a clean, organized, professional and safe (COPS) work environment.
Responsible for compliance with all WCAT rules and regulations regarding a safe and healthy work environment.
Advanced knowledge in all skills and abilities required of Parts Associate II and/or Parts Advisor II.
Provide daily direction to team members.
Ensure that daily safety huddle meetings are held, and all safety procedures are followed.
Lead safety excellence and overall compliance within Parts Operations.
Ability to train team members in all aspects of their job duties.
Oversees Parts Operations special projects as assigned.
Seek innovation and continuous improvement in all areas of Parts Operations.
Ability to understand, create, and review Parts Operations reports.
Ability to resolve customer complaints/issues as they arise.
Provide input to supervisor/manager into team members performance evaluations. Communicate with supervisor regarding team members performance.
Lead and develop team members to improve capability and performance.
Flexibility to cover shifts/jobs as needed.
Other duties may be assigned.