Parts Facilitator

ProPetro•Midland, TX

10d

About The Position

Job Summary The Parts Facilitator places orders for parts and materials; ensures the timely movement of parts in and out of the systems; provides parts look up assistance to technicians, vendors, and organization personnel; and facilitates exceptional customer service and customer good will.

Requirements

Experience working a parts room and stocking inventory preferred
Maintaining a current valid driver’s license and a clean driving record required
Must be material moving equipment operator certified or willing to receive required material moving equipment operator certification training (i.e. hand truck, pallet jack, forklift, etc.)
English and Spanish Bilingual preferred
Clear written and verbal communication skills, able to effectively interact with team members, vendors, and personnel at all levels of the organization
Positive attitude with highly developed customer service skills
Organized with strong detail orientation and time management skills
Proficient working in Microsoft Office 365 applications and able to quickly learn other work related software
Strong work ethic, reliable, and willing to uphold commitment to perform all duties
Must be physically able to safely drive a company vehicle day or night, on various road types, and in all weather conditions
Able to safely perform duties during 12+ hour work shift that will include days, nights, weekends, and holidays
Must be flexible willing to work rotating and fill in shifts upon supervisor request
Must physically be able to bend, stoop, kneel, twist, crawl, walk on uneven surfaces, and climb ladders throughout work shift
Must be physically able to safely lift 50 lbs. without assistance
Must be physically able to perform duties in all weather conditions including extreme heat or cold

Responsibilities

Greet and acknowledge every customer in a friendly manner to facilitate exceptional customer service and customer goodwill
Place orders for Parts and materials
Receives incoming materials, supplies and equipment. Unload trucks, compares received items to purchase order to verify accuracy and quantity of shipment. Loads and unloads trucks according to established safety and operating procedures.
Assist preparation of shipments by staging, counting, documenting, and packaging materials for safe transport.
Process basic shipping, receiving, issuing and inventory transactions in inventory system.
Understanding of warehouse layout and how to locate materials as well as relocate material when needed.
Maintain required paperwork and records as needed E nsure inventory records are maintained within the ERP system
Provide parts lookup and assistance to technicians and Third Parties as requested
Ensure the timely movement of all parts in and out of the system
Document and report to the supervisor any discrepancy, damaged items, shortages, broken parts, unidentified packages
Assist in the disposition of surplus inventory
Deliver materials to appropriate departments or bays, obtain required signatures, and record transaction
Develop understanding of warehouse layout and how to locate materials and relocate material when needed
Performs daily cycle counts and Annual Physical Inventory counts
Practice good housekeeping in assigned area and properly disposes of waste according to safety and environmental policies
Ensure the accuracy of material requests and completion of required system processes
Safely operate material handling equipment (i.e., hand truck, pallet jack, forklift, etc.)
Help with Return Merchandise Authorizations (RMAs) and core returns to suppliers
Work with team members and supervisor to develop process improvements that maximize efficiency
Seek technical and supervisor expertise to resolve quality related issues
Safely drive a company vehicle day or night, on various road types, and in all weather conditions
Maintain compliance with Health, Safety, and Environmental (HSE) policies by attending all required HSE safety training sessions, safety meetings, and always utilize proper Personal Protective Equipment (PPE)
Other duties as assigned