Parts Dispatcher

Ricart Automotive•Columbus, OH

45d

About The Position

The Parts Dispatcher will coordinate and execute parts deliveries, ensuring timely and accurate delivery while also managing drivers, routes, and inventory, all while maintaining excellent customer service. Key Competencies Communication Attention to detail Customer Service Knowledge of automotive parts Problem solving Organization Safety awareness

Requirements

High school diploma or equivalent required
1-2 years experience in an automotive parts department or related field
Attention to detail and accuracy crucial
Excellent communication, organizational skills
Basic math skills and the ability to understand quantities and inventory levels
Knowledge inventory management systems and delivery logistics
Safety awareness

Responsibilities

Plan and optimize delivery routes for parts drivers
Assign deliveries to drivers based on location, time, and customer needs
Monitor delivery progress and make adjustments as needed
Communicate with drivers regarding route changes, delays, and other relevant information
Ensure accurate and timely pulling of parts for delivery orders
Maintain accurate delivery logs and records
Assist with checking in stock orders and stocking products on the shelves
Communicate with customers regarding delivery schedules, delays, and other inquiries
Resolve customer issues and concerns related to deliveries
Responsible for the scheduling delivery drivers
Ensure drivers adhere to company policies and safety regulations
Address any issues or concerns raised by drivers