Parts Delivery/Outside Sales Representative

THERMO KING•Tolleson, AZ

3d•$65,000 - $65,000

About The Position

Build and maintain strong, long-term relationships with customers by providing consistent, on-time deliveries, personalized service, and proactive communication. Regularly visiting customer sites to understand their specific needs, offer product recommendations, resolve issues promptly, and ensure a high level of satisfaction and trust in our service. Strong contributor in aftermarket sales growth. Deliver parts to customers promptly and accurately. Upsell additional parts and accessories to customers directly from the delivery van. Process invoices and manage transactions through our ERP system. Maintain inventory levels in the delivery van. Provide product information and assistance to customers. Identify and pursue new sales opportunities. Ensure customer satisfaction by addressing inquiries and resolving issues promptly. Maintain a clean and organized delivery van. Follow all safety and company policies and procedures. This job description is intended to provide a general overview of the position. This is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the job.

Requirements

High school diploma or equivalent preferred
Valid driver’s license with a clean driving record
Proven experience in sales or delivery roles, preferably in the parts or automotive industry
Strong interpersonal and communication skills
Ability to work independently and manage time effectively
Familiarity with ERP systems and invoicing processes
Excellent organizational skills and attention to detail
Ability to lift and carry parts and equipment as needed
Proactive with a customer-focused attitude
Will need to be able to obtain a forklift certificate
Travel locally 60% of the time to deliver parts within Phoenix Metro area
Position includes stooping, bending, kneeling, sitting, standing, climbing into trailer, ladder usage, lifting 70 pounds or more
Safety boots are required to work in this position
This position requires a drug screen, background check, and might need to meet requirements to drive a commercial motor vehicle

Responsibilities

Build and maintain strong, long-term relationships with customers
Provide consistent, on-time deliveries
Offer personalized service
Provide proactive communication
Visit customer sites to understand their specific needs
Offer product recommendations
Resolve issues promptly
Ensure a high level of satisfaction and trust in our service
Contribute to aftermarket sales growth
Deliver parts to customers promptly and accurately
Upsell additional parts and accessories to customers directly from the delivery van
Process invoices and manage transactions through our ERP system
Maintain inventory levels in the delivery van
Provide product information and assistance to customers
Identify and pursue new sales opportunities
Ensure customer satisfaction by addressing inquiries and resolving issues promptly
Maintain a clean and organized delivery van
Follow all safety and company policies and procedures