Parts Counterperson

Castle of ChicagolandDowners Grove, IL
$650 - $775

About The Position

Do you have two years of experience selling parts? Are you ready to kickstart your career? Castle Volkswagen of Downers Grove is looking to expand its parts team - come join us! This is great way to gain experience in the car business and kick-off a lucrative career path.

Requirements

  • At least 2 years of experience selling parts
  • Eager to improve in a dynamic work environment
  • Strong interpersonal and time management skills
  • Ability to read/interpret safety and maintenance documents
  • Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
  • Valid driver's license and clean driving record

Responsibilities

  • Oversee the parts sales process from start to finish
  • Converse effectively/efficiently regarding customer parts status
  • Read and understand the parts catalog when looking up and speaking to specific parts
  • Answer phone calls, provide price quotes and other information to customers
  • Provide high level service to both internal and external customers
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention
  • Locate out-of-stock parts from outside source and submit an emergency order, if necessary
  • Make sure all internal requests for parts are billed on service repair order
  • Receive payment from retail customers or obtains credit authorization

Benefits

  • 401(K) with employer match
  • Major Medical & Dental (50% employee paid premium), and Vision insurance options
  • Voluntary Benefits (Accident, Critical Illness, Disability, and more); and Life Insurance
  • Paid Time Off
  • Employee vehicle purchase discounts
  • Career advancement
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