Parts Counterperson

Giles Volvo Cars El Paso•El Paso, TX

About The Position

Giles is proud to be an automotive leader in the El Paso community. We pride ourselves in living out our mission to be a “vehicle" that improves the lives of our employees, our customers, and our community. We offer a wide selection of cars and trucks, award-winning service, beautiful state-of-the-art facilities, and excellent career choices. Our parts and service teams are continuing to grow and expand, and with this success, we need to bring in a bright candidate to help us keep up with the high demand for our services at our parts counter. This is a great entry level position to get into the automotive service industry.

Requirements

High School Diploma or equivalent and prior auto parts sales experience (preferred)
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
Valid driver's license and clean driving record
Must be 18 or older and have a valid driver's license.

Nice To Haves

prior auto parts sales experience

Responsibilities

Oversee the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Converse effectively/efficiently regarding customer parts status.
Read and understand the parts catalog when looking up and speaking to specific parts.
Answer phone calls, provide price quotes and other information to customers.
Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
Provide high level service to both internal and external customers.
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receive payment from retail customers or obtains credit authorization.