Parts Counterperson

Giles Volvo Cars El Paso•El Paso, TX

About The Position

Giles is proud to be an automotive leader in the El Paso community. We pride ourselves in living out our mission to be a “vehicle" that improves the lives of our employees, our customers, and our community. We offer a wide selection of cars and trucks, award-winning service, beautiful state-of-the-art facilities, and excellent career choices. WHAT IS GOING ON? Our parts and service teams are continuing to grow and expand, and with this success, we need to bring in a bright candidate to help us keep up with the high demand for our services at our parts counter. This is a great entry level position to get into the automotive service industry. WHAT DO YOU GET? Money of course: This is an entry level position with a salary plus commission. We have a great compensation plan based on your experience. Apply to learn more. Training, Tools, & Career Path: We provide all of the training and tools you will need to get started even if you have never done work like this before. What really makes this position special is our desire to invest in high-performers that fit our core values. We will give you a career path that will allow you to move up into leadership positions that can really offer a great lifestyle and career for years to come. Every weekend off! Management & Support: Superior support from our great award-winning team of management and departmental staffs. Benefits: Medical - Dental – Paid Vacation –401k Retirement Option. WHAT ARE WE SEARCHING FOR? We are looking for someone that takes pride in their work to help the people in Acadiana keep their cars on the road. You don't need experience in automotive part sales. The ideal person would be an organized ambitious person that connects with others easily, desires meaningful work, and is hardworking. We are looking for some simple qualifications such as: High School Diploma or equivalent and prior auto parts sales experience (preferred) Eager to improve in a dynamic work environment Strong interpersonal and time management skills Ability to read/interpret safety and maintenance documents Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume Valid driver's license and clean driving record WHAT DO YOU DO? Oversee the parts sales process from start to finish. Communicate with staff and customers in a friendly and professional manner. Converse effectively/efficiently regarding customer parts status. Read and understand the parts catalog when looking up and speaking to specific parts. Answer phone calls, provide price quotes and other information to customers. Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate. Provide high level service to both internal and external customers. Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock. Notify parts manager of out-of-stock parts or shop materials that need immediate attention. Locate out-of-stock parts from outside source and submit an emergency order, if necessary. Make sure all internal requests for parts are billed on service repair order. Receive payment from retail customers or obtains credit authorization. WHEN DO YOU DO IT? It's a 40 hour a week position with every weekend off! ABOUT US! We are Giles Automotive Group. We pride ourselves in living out our mission to be a “vehicle" that improves the lives of our employees, our customers, and our community. Our mission is more than a cute phrase or something we hang on our wall. The Giles Mission is central to how we help you advance, not just in your career, but as a person. We are interested in discovering your strengths and helping you leverage them to reach your personal and professional goals. Our mission impacts the way we help our clients, as we like to say we don't "sell" cars, we help people buy cars. And finally, our mission is reflected in our contribution to Acadiana. Please visit gilescarees.com to see some of our primary causes. Let's just say our culture is positive and progressive, especially for a car dealership. WHAT'S NEXT? Come work for a great company and earn a great living. If you have a great attitude and love serving people we want you to apply. Apply now to be considered and we look forward to meeting you! Must be 18 or older and have a valid driver's license. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

High School Diploma or equivalent
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
Valid driver's license and clean driving record
Must be 18 or older

Nice To Haves

Prior auto parts sales experience (preferred)

Responsibilities

Oversee the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Converse effectively/efficiently regarding customer parts status.
Read and understand the parts catalog when looking up and speaking to specific parts.
Answer phone calls, provide price quotes and other information to customers.
Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
Provide high level service to both internal and external customers.
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receive payment from retail customers or obtains credit authorization.