Parts Counterperson

Inver Grove Honda•Inver Grove Heights, MN

38d•$19 - $22•Onsite

About The Position

A Parts Counter involves customer service, sales, and inventory management for automotive parts, requiring knowledge of vehicle models and parts, and the ability to assist customers with orders and inquiries.

Requirements

Excellent communication, interpersonal, and problem-solving skills.
Familiarity with vehicle models, parts, and their applications.
Computer Skills: Proficiency in using computer systems for inventory management and order processing.
Ability to manage inventory and maintain a clean and organized work area.
Ability to effectively sell parts and build customer relationships.
Ability to calculate prices, discounts, and other financial transactions
Excellent communication, negotiation, and problem-solving skills are essential.
A high school diploma may be required.
Physical stamina and the ability to stand for long periods of time.
Reaching for parts on shelves, bending to pick up items, and stooping to access lower areas are common tasks.
The ability to lift 50 pounds depending on the specific job requirements.
Automotive Knowledge: 2 years (Required)
Automotive Service: 1 year (Required)
Automotive Technician: 1 year (Required)

Responsibilities

Process customer orders, ensuring accuracy and timely fulfillment.
Locate and pull parts from inventory as needed.
Identify and recommend appropriate parts based on customer needs and vehicle specifications.
Process sales transactions and collect payments.
Greet customers and assist them with their inquiries, helping them identify the correct parts for their needs.
Answer phone calls and handle customer inquiries.
Provide accurate information about parts availability, pricing, and ordering processes.
Maintain a positive and professional demeanor to ensure customer satisfaction.
May include other related duties as assigned.
Assisting in setting purchasing budgets and managing expenses related to vehicle acquisition.
Keeping abreast of current market trends and valuations of used vehicles.
Analyzing vehicle profitability and making sound purchasing decisions.
Assisting in setting purchasing budgets and managing expenses related to vehicle acquisition.
Analyzing vehicle profitability and making sound purchasing decisions.