Parts Counterperson

Twin City Buick GMC•Alcoa, TN

25d

About The Position

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves Why Work For Us? At Twin City Dealerships, we believe in not just offering a job, but providing a fulfilling and supportive work experience. We value our employees and offer a comprehensive benefits package designed to support your personal and professional growth. Our Benefits Include: Generous PTO 401(k) Contributions Health Insurance Vision and Dental Insurance Disability Insurance Life Insurance & Cancer Policies Perks and Community Engagement: Family Day at Dollywood Annual Cruise Contest Community Support: We actively give back to the community, including donations to United Way of Blount County and an annual can drive. Partnership with Tennessee Center of Technology: We’re passionate about fostering the next generation of talent. Through our partnership with the Tennessee Center of Technology, we hire students and donate vehicles and equipment to support their education. Saturday Lunches: Every Saturday, we treat our employees working that day to a catered lunch as a small thank you for their hard work.

Requirements

Previous experience at a dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Effective analytical and communication skills
Strong reading, computer, and mathematics skills
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
Experience with auto parts sales (preferred)
Ability to work in a fast-paced work environment
Strong organizational and time management skills
Detail-oriented, have a professional appearance and strong work ethic

Nice To Haves

Previous experience at a dealership is a plus
Experience with auto parts sales (preferred)

Responsibilities

Oversee the parts sales process from start to finish
Work with parts manager to locate any parts not in stock
Complete special order part request for the customer
Communicate with customer on parts status
Communicate with staff and customers in a friendly and professional manner
Must follow all company safety policies and procedures
Understand and follow federal, state and local regulations applicable to industry

Benefits

Generous PTO
401(k) Contributions
Health Insurance
Vision and Dental Insurance
Disability Insurance
Life Insurance & Cancer Policies
Family Day at Dollywood
Annual Cruise Contest
Community Support: We actively give back to the community, including donations to United Way of Blount County and an annual can drive.
Partnership with Tennessee Center of Technology: We’re passionate about fostering the next generation of talent. Through our partnership with the Tennessee Center of Technology, we hire students and donate vehicles and equipment to support their education.
Saturday Lunches: Every Saturday, we treat our employees working that day to a catered lunch as a small thank you for their hard work.