Parts Counterperson - Chrysler Dodge Jeep Ram - Norfolk

Southern Auto Group•Norfolk, VA

48d•Onsite

About The Position

At Southern, you're working with a team that gets the job done! As our Parts Specialist, you will become knowledgeable about automotive parts and accessories and will be able to accurately answer questions and satisfy customer requirements in person or on the phone. You will locate automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arrange for delivery and installation. We also offer a FREE Wellness option that is available to each and every employee at the time of Benefit Enrollment eligibility. The ideal candidate has a high school diploma or GED and some experience with automotive parts and accessories. Candidates must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

Requirements

High school diploma or GED preferred
Automotive parts & accessories experience preferred
Working knowledge of the industry
Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
Strong organizational and problem-solving skills
Helpful attitude and friendly demeanor
Highly professional and dependable
Strong computer and internet skills

Responsibilities

Locates accessories or parts and arranges for installation
Monitors parts, inventory, and maintains the storage area to remain in good condition
Maintains up-to-date knowledge of all vehicles, accessories, and promotions
Maintains accurate documentation of all transactions
Provides timely and accurate reports as required
Performs other duties as assigned