Parts Counterperson

Honda of Frontenac•St. Louis, MO

26d

About The Position

Honda of Frontenac is looking for a full-time Parts Counter person to join our team. The ideal candidate will have strong communication skills, automotive dealer experience (Honda preferred), and the ability to multitask in a fast-paced environment. The ability to get along with the team.

Requirements

Excellent communication and customer service skills, and able to maintain a professional image and demeanor
Ability to multi-task in a fast paced environment
Automotive dealer experience; Honda preferred
CDK experience is a plus, as is experience with CCC, CollisionLink/RepairLink, OPS, Xtime, and other programs
Must have a valid Driver’s License
Must be able to pass background, drug, and driving record tests

Nice To Haves

CDK experience is a plus, as is experience with CCC, CollisionLink/RepairLink, OPS, Xtime, and other programs

Responsibilities

Assist all customers (external and internal) in selecting required parts in a friendly, professional, and efficient manner
Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
Review body shop estimates to be sure the parts that are ordered are correct, and all pricing matches the estimate
Pull and fill orders from stock, and help other team members pull their orders
Stock the shelves, including tire racks
Put away the daily stock order in the correct bins
Notify the parts manager or assistant manager of out-of-stock parts
Keep service advisors informed about parts from other dealers/retailers
Pull orders and ensure all parts are tagged with customer names and job number
Follow department policy and instructions on the special ordering of parts
Receive payment from retail and wholesale customers if applicable