Parts Counter Specialist

TruckPro, LLC • Richmond, VA

31d • Onsite

About The Position

TruckPro is seeking a Parts Counter Specialist for Heavy-Duty Aftermarket Truck Parts. This position is responsible for performing sales activities inside the store by providing customer service and developing sales relationships with customers over the phone, via email, and in person. TruckPro offers a stimulating workplace based on open collaboration, personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service.

Requirements

• 1-2 years' experience in heavy-duty truck parts
• Passion for customer service
• Strong desire for continuous learning in heavy duty parts
• Desire to work in a team environment
• Strong Communication (verbal & written)
• Excellent organization and time management
• Valid driver's license with good driving record
• Ability to lift up to 50+ lbs

Responsibilities

• Assist with determining customer needs for heavy duty truck parts
• Suggest additional parts to meet their needs
• Assist customers with parts warranties
• Support outside sales Account Managers by processing sales
• Assist with parts transfers as needed
• Generate order tickets, pull parts from inventory
• Maintain inside sales skills and product knowledge for all TruckPro parts and services

Benefits

• Competitive Pay
• Day Shift; may involve an occasional Saturday store support
• Paid Training
• Employee Referral Bonus
• Medical, Dental and Vision
• 401K -- with company match
• Paid Time Off -- NO WAITING PERIOD
• Paid Holidays
• Company culture grounded in customer service and values its people

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees