Parts Counter Specialist, Hvy

Altorfer • East Peoria, IL

13d

About The Position

This job is for that person who is outgoing, customer focused, detailed. Does not mind working on a computer 90% of their shift. Their shift will be to create a solution style selling environment for our customers and become their trusted guide in the construction business.

Requirements

• Must be a self-starter with good time management, planning, and organizational skills with a commitment to detail.
• Must have a positive attitude and excellent customer service skills.
• Strong trouble shooting skills and interaction skills.
• Strong computer skills related to PC or Laptop required and familiar with programs such as: Word , Excel, Outlook, Teams, Google, Microsoft and Chrome. No Apple operating systems.
• Excellent communication skills (written, e-mail, teams and verbal) are necessary .
• Must be able to handle general math calculations with money, weight measurement, volume, and distance .
• Able to lift 75 lbs.
• Must be able to work with minimal supervision.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Nice To Haves

• Previous parts counter or shop experience for a heavy construction equipment or auto shop dealer a plus.

Responsibilities

• Look up part numbers online, match by serial # or model # may have to look up customer machine on an existing account or through a parts book or microfiche.
• Assist with customer parts counter sales processing and customer questions.
• Complete required paperwork and computer data entry.
• Take payments for orders and account payments.
• Other duties as assigned

Benefits

• Health, Dental, Vision, Disability, and Life Insurance
• 401(k)
• Paid Holidays
• Paid Parental Leave and Funeral Leave
• Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
• Education Assistance
• Personal Tool Insurance, and Safety Equipment Reimbursement
• Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees