Parts Counter Specialist

K.C. Bobcat•Springfield, MO

About The Position

Bobcat of Springfield is a full service Bobcat Dealership specializing in new, used, and rental compact excavators, skid steer loaders, and track loaders. We offer parts as well as both mobile and shop service. Bobcat of Springfield is seeking a Parts Counter Specialist. If you have great customer service skills and want to be a part of a growing team, apply today!

Requirements

Positive outlook and excellent communication
High school diploma or equivalent required
Strong organizational and communication skills
Excel in a high volume fast paced environment
Creative problem solver
Excellent customer relations skills
Good computer and systems knowledge
Must be able to pass a drug screen and physical

Nice To Haves

Working knowledge of sales techniques and methodologies
Experience with construction or ag equipment preferred
Valid driver's license in good standing is preferred

Responsibilities

Assist in determination of parts & supplies requirements with customers, selling parts & supplies and providing order processing services.
Maintain a clean in-store display and merchandise sales area
Present merchandise to customers with professional selling techniques.
Serve & assist customers and service department in a very professional manner, keeping their needs in mind while also operating with the companys best interests in mind.
Occasionally assist customers in loading & unloading parts & supplies.
Operate as a facilitator for customers in finding what they want.
Maintains excellent customer relations at all times.
Responsible for all shipping and receiving of parts & supplies.
All orders should be binned promptly and accurately and be kept clean and orderly.
Assist in completion of weekly inventory counts.
Optimize freight charges and emergency/rush order charges, while giving good customer support.
Contact existing and potential customers for the purpose of marketing parts & supplies.
Help resolve customer inquiries, concerns, and complaints.
Operate within all parts & supplies policies and procedures of the company.
Enforce all policies and procedures as specified in the company manuals.
Always operate in and maintain a safe work environment; obey safety rules and wear required safety PPE.
Additional duties as assigned.

Benefits

Health, Vision, and Dental Insurance
Boot and Safety Glasses Reimbursement
Christmas Savings Program
Paid Vacation and Flex Time
Matching 401K Plan
Profit Sharing and Bonus Program
Short and Long-term Disability
Company Paid Life Insurance
Critical Care and Accident Insurance
Employee Assistance Program
Paid Training
Many opportunities for advancement (We prefer to promote from within)
Family friendly company
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.