Parts Counter Salesperson

Ricart Automotive•Columbus, OH

13h•$20

About The Position

About the role: The Parts Counter Sales Associate will assist customers in finding and purchasing the right parts, process orders, manage inventory, and provide excellent customer service, all while promoting sales and specials. Will be expected to provide accurate information when addressing customer inquiries. $20/hr plus parts sales bonus Key Competencies Communication Strong customer service Technical knowledge of automotive parts Organization Extensive knowledge of sales process Ability to manage inventory

Requirements

High school diploma or equivalent required
Must have a valid driver’s license and must meet motor vehicle report insurance standards
Familiarity of automotive parts, their functions, and have they fit into different vehicle models is crucial
Attention to detail and accuracy crucial
Excellent communication, organizational skills
Must be able to problem solve.
Will need the ability to identify customer needs and find appropriate solutions
Proficiency at inventory management

Responsibilities

Process customer orders, ensuring accuracy and efficiency in filling requests
Ensure pricing, payment and delivery information is correct
Maintain accurate inventory levels and monitor stock
Report any discrepancies or damage to inventory to the supervisor
Highlight parts sales and specials.
Upsell related products
Answer telephone calls, provide accurate information and take customer orders
Assist service and customers to ensure ordered parts are delivered on time
Process returns and exchanges, ensuring proper handling of parts and credits
Keep record of all returned parts
Answer all incoming calls in a professional and timely manner
Welcome customers and determine their needs whether in person or over the telephone
Assist customers in identifying the correct parts for their vehicle, using catalogs, computer systems, and knowledge of the automotive industry
Communicate effectively with customers, technicians, and other team members
The duties and responsibilities defined above are not an all inclusive list, but a general summary of typical duties. Individuals in this position may be asked to perform a wide range of related tasks to ensure that the sales and service goals for the team are met and that the highest level of customer service is always provided

Benefits

Competitive PPO medical insurance with offered HSA option
Dental and vision insurance plans
Short-term disability insurance
Long-term disability insurance
Voluntary life insurance, critical illness, accident insurance, cancer insurance and hospital indemnity insurance plans
Voluntary tool insurance
Voluntary pet insurance
Employee Assistance Plan
Employer paid subscription to Calm Health
Generous paid time off (PTO) policy including vacation and sick days
Paid holidays
401(k) retirement plan with annual discretionary profit-sharing contribution
Professional development opportunities such as training and tuition assistance
Employee discount pricing
Wellness initiatives