Parts Counter Sales

BIRKEYS FARM STORE • Hoopeston, IL

5d • $18 - $27 • Onsite

About The Position

Represents the company to its customers for the purpose of selling parts and other merchandise. Records and tracks merchandise and maintains inventory control system.

Requirements

• Individual should have a high school diploma or its equivalent.
• Should be able to set work priorities and work independently in the absence of supervision and be able to understand and carryout oral and written directions.
• Individual must have the ability to maintain a high degree of motivation in team members to retain the focus of providing the highest level of customer satisfaction.
• The individual should have minimum of six months of related experience, steady work record, and must be able to perform each of the essential position functions.
• Ability to get around the dealership and grounds for various tasks.
• The employee would normally lift or move 10 lbs., frequently lift or move up to 45 lbs. and occasionally lifts or move up to 100 lbs.
• Ability to tolerate up and down movement with bending or stooping including reaching above and below shoulder height with arms and hands.
• Ability to be on ones feet for extended periods of time either walking or standing.
• Ability to operate equipment or other power equipment as necessary.
• Ability to climb small step ladder and stairs.
• Ability to push/pull up to 70 lbs. of force.
• Must meet health assessment requirements.

Responsibilities

• Works well with customers, promotes a positive image of the company, and strives to promptly resolve issues raised by customers.
• Makes necessary entries to inventory control systems assuring proper records are kept with current pricing as well as the recording and entering of special orders.
• Promotes preventive maintenance service specials, educates customers on benefits of preventative maintenance.
• Participates in all inventory counts as necessary.
• Assists in maintaining minimal inventory quantities, tracks orders and investigates problems.
• Participate in part returns following established procedures as required.
• Assists in verifying cost, price, and totals of parts invoices and repair orders.
• Utilizes established procedures to properly track lost sales.
• Maintain a current knowledge of product information through bulletins and catalogs and by participating in training requirements as directed by Parts Manager.
• Keeps all invoicing to customers current.
• Completes all required documentation in a prompt and thorough manner as required following established procedures.
• Follows proper labeling and handling of defective merchandise.
• Documents discrepancies between inventory records and shelf quantities and notifies Parts Manager.
• Maintains workstation, the parts room, retail sales floor and displays to meet or exceed company standards.
• Works as part of a team, offering and seeking assistance when needed.
• Delivers parts to customers and vendors as directed.
• Maintains a safe working environment and adhere to company safety program at all times.
• Performs other duties as assigned.
• Ensure every customer is satisfied with the products, services and support of all staff.
• Resolve customers concerns efficiently and effectively.
• Promote a positive attitude at all times.
• Maintain a professional appearance and demeanor.
• Exhibit Birkey's high level of customer service on a daily basis.
• Acknowledge appreciation of clients and customers.

Benefits

• Ownership Opportunity: As a 100% employee-owned company, you’ll have the opportunity to become an owner and directly contribute to our shared success.
• Competitive Pay & Benefits: We offer a robust compensation and insurance package including Health, Dental, Vision, Life, Disability, and 401k for all 30+ and full-time employees.
• Career Growth: We provide training and development opportunities to help you advance.
• Awesome Team: Work with supportive colleagues who value collaboration and respect.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees