Parts Counter Sales - Subaru

Bob Moore Auto Group, LLC

5d•Onsite

About The Position

Position Summary The primary responsibility of this position is to assist customers that want to buy parts and processing the final sales transaction. Core Responsibilities Responsibilities described in this section are fundamental to success in this position. Find the part number, if necessary, for a parts request using electronic catalogs, books, or microfiche Make a part number inquiry into the parts inventory for the requested part Invoice the customer for the part charging the correct price, tax, and miscellaneous charges Collect the funds for the invoice or make sure the cashier receives payment prior to issuing the part If the part is not in inventory, locate the part from an approved outside source or give the request to the parts manager to locate Follow the parts department procedures for tracking lost sales Complete a special-order part request for any parts that need to be ordered Assist the back counterperson or stocking clerk as necessary Learn any new computer updates that affect the parts invoicing/inventory system Notify customers when special order parts arrive Uses personal device to provide an additional layer of security for company network and site access through multi-factor authentication. Adhere to all dealership safety standards Other responsibilities as assigned

Requirements

High School Education or equivalent
3-5 years parts department experience
Valid driver’s license without restrictions that affects your ability to operate company owned vehicle(s) and ability to maintain a clean driving record.
Good interpersonal, time management and organizational skills
Ability to identify and achieve targeted goals
Excellent written and verbal communication skills and the ability to understand verbal and written instructions and warning labels
Ability to work well with a range of individuals
Ability to prioritize multiple jobs
Ability to clearly communicate with customers and coworkers alike to ensure an excellent customer experience
Ability to work independently and/or as part of a team
Ability to effectively respond to inbound and outbound phone calls
Strong attention to detail, professional demeanor, and a positive ‘can do’ attitude
Must be able to pass a drug/alcohol urinalysis and be able to drive a vehicle

Nice To Haves

Previous inventory management or related management experience preferred

Responsibilities

Find the part number, if necessary, for a parts request using electronic catalogs, books, or microfiche
Make a part number inquiry into the parts inventory for the requested part
Invoice the customer for the part charging the correct price, tax, and miscellaneous charges
Collect the funds for the invoice or make sure the cashier receives payment prior to issuing the part
If the part is not in inventory, locate the part from an approved outside source or give the request to the parts manager to locate
Follow the parts department procedures for tracking lost sales
Complete a special-order part request for any parts that need to be ordered
Assist the back counterperson or stocking clerk as necessary
Learn any new computer updates that affect the parts invoicing/inventory system
Notify customers when special order parts arrive
Uses personal device to provide an additional layer of security for company network and site access through multi-factor authentication.
Adhere to all dealership safety standards
Other responsibilities as assigned