Parts Counter Sales Associate- CMA's Hyundai of Lynchburg

CMA's Hyundai of Lynchburg•Lynchburg, VA

About The Position

We are seeking a detail-oriented and customer-focused Automotive Parts Counter Sales associate to join our team! The Parts Counter Sales Associate is responsible for assisting internal technicians and external customers with identifying, sourcing, and selling automotive parts and accessories. This role requires strong product knowledge, excellent customer service skills, and the ability to accurately process orders using dealership systems. The associate supports department goals by maintaining inventory accuracy, coordinating special orders, and promoting a positive dealership experience. Why CMA? At CMA, we believe in delivering fast, friendly, and fair service—every customer, every time. As a proud employee owned company, we stand behind our mission of “Moving Lives Forward” for our customers, our communities, and our team members. Join a dealership group that values integrity, teamwork, and growth, and become part of a culture built on doing what’s right and helping people move forward with confidence. We Value Diversity CMA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Requirements

High school diploma or equivalent
Strong willingness to learn automotive parts, systems, and dealership processes
Comfort using technology, including computers, parts catalogs, and dealership management systems
Ability to quickly learn new software, tools, and product information in a fast-paced environment
Strong attention to detail and accuracy when processing orders and managing inventory
Customer-focused mindset with clear communication skills
Ability to work independently as well as part of a team
Ability to stand, walk, and move throughout the parts department for extended periods
Frequently lift, carry, and move parts and materials weighing up to 25 pounds; occasional lifting up to 50 pounds with assistance

Nice To Haves

Prior experience in automotive parts, service, retail, warehouse, or customer service environments
Basic knowledge of automotive components or dealership operations
Experience with inventory management, stocking, or cycle counts
Familiarity with electronic parts catalogs or dealer management systems
Valid driver’s license

Responsibilities

Assist technicians, service advisors, and retail/wholesale customers with parts identification and ordering
Process parts sales, returns, and special orders using dealership management systems
Maintain accurate inventory through regular counts, stocking, bin organization, and reconciliation
Receive, verify, and properly label incoming parts shipments
Monitor inventory levels and communicate backorder or availability issues proactively
Ensure parts department workspaces remain organized and compliant with dealership standards
Learn and stay current on parts catalogs, supersessions, and manufacturer updates
Utilize technology and multiple software systems efficiently to research and process orders
Demonstrate the ability to quickly learn new systems, processes, and product information in a dynamic environment