Parts Counter Sales Associate

Don Wood Chevrolet Buick and Cadillac•Logan, OH

About The Position

Don Wood Chevrolet Buick and Cadillac is a reputable automotive dealership committed to delivering excellent customer service and quality automotive products. We are currently looking to hire a professional, detail-oriented Parts Counter Sales Associate to join our Parts Department.

Requirements

One to two years of prior automotive parts experience in retail or dealership settings.
Strong mechanical knowledge of automotive components and parts applications.
Proficient computer skills including typing and familiarity with electronic systems; ability to quickly learn new software.
Excellent verbal and written communication skills with a strong focus on professionalism and customer service.
Strong organizational skills, especially in inventory control and parts management.
High School Diploma or GED required.
Valid driver’s license with a clean driving record.
Ability to work a flexible schedule including some evenings and Saturdays.
Reliable, self-motivated, able to work independently and manage multiple tasks in a fast-paced environment.

Responsibilities

Provide respectful and professional customer service across all communication channels including in person, phone, email, text, and delivery interactions.
Assist customers and internal staff with accurate parts identification, ordering, and product information.
Perform cashiering and money-handling duties with accuracy and integrity.
Manage inventory tasks such as receiving, stocking, organizing, cycle counts, and maintaining precise records.
Maintain a clean, organized, and professional work environment.
Use internal software systems for order processing, inventory control, and communications efficiently.
Prepare outgoing shipments including packaging, labeling, and coordinating deliveries.
Apply mechanical knowledge of automotive parts to support customers and department needs.
Pick up and deliver parts to various businesses, ensuring professional and safe handling.
Manage multiple simultaneous demands such as phone calls, online orders, counter sales, and service department requests efficiently.
Work independently with minimal supervision while maintaining high standards of professionalism and accuracy.