Parts Counter Clerk

Construction Machinery Industrial•Anchorage, AK

About The Position

The Parts Counter Clerk is responsible for, researching service technician’s parts needs and ordering them as needed, posting parts to work orders, and customer service.

Requirements

Customer Focus
Teamwork Oriented
Communication Proficiency
Ability to multitask.
High School Diploma
Experience with parts lookup and sales a must.
This is a largely sedentary role; however, some standing, bending, walking, and lifting up to 50lbs will occasionally be required.
Driver's License (Required)

Nice To Haves

Two years of experience with automotive or construction and mining parts sales a plus.

Responsibilities

Ensure a safe work place at all times. #1 Priority.
Process quotes and orders for assigned customers
Process Quote Requests and Orders in a timely fashion
Ensure all emergency orders are processed immediately upon being received.
Handle all phone calls quickly and efficiently
Keep work area clean and organized
Customer satisfaction is essential.
Assist the warehouse personnel to ensure freight charges are accurately billed to the customer.
Assist with returns and stock orders whenever needed.
Assist with shipping and receiving
Assist as needed with Parts Warranty and core returns
Order priority board and shop parts orders. The service department is given priority for parts research and ordering
Participate in training with Vendors and other CMI education programs.
Help with annual Inventory.
Other duties as assigned