Toyota of Smithfield Parts Counter Associate

Balise Motor SalesSmithfield, RI
6d$16 - $24Onsite

About The Position

The Parts Counter Associate is responsible for assisting mechanics and customers with purchasing needs for parts and supplies.

Requirements

  • Experience in the automotive Parts Field
  • Customer service and organization skills

Nice To Haves

  • Familiarity with the vehicle products is preferred, but not required
  • CDK Knowledge and Experience is preferred, but not required

Responsibilities

  • Tracking all incoming and outgoing parts for dealership
  • Handling parts payment collection and making sure all parts are billed correctly through service department and collision repair.
  • Packaging and shipping parts back to the manufacturer
  • Complete appropriate record keeping; including tagging all parts with customer name and job number for easy reference
  • Refer to parts manual (hard copy & electronic format) to identify exactly the right parts for the make, model, and year of vehicles being serviced.
  • Providing highest quality of customer service
  • Answer phone calls providing price quotes and other information
  • Notify Parts Manager of out-of-stock parts or materials that need immediate attention
  • Notify Service Advisor and/or Customer when specialty parts have been received
  • Notify the Body Shops when all parts have been arrived and when they will be delivered
  • Assist in putting all order away in a timely manner
  • Follow up on backordered parts
  • Other duties assigned by the Parts Manager

Benefits

  • Health, dental, life and disability insurance
  • 401(k) with company match
  • Flexible spending accounts
  • Paid Time-Off

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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