Parts Counter Associate
About The Position
Are you looking for an exciting career with the #1 new car and #1 certified pre-owned Hyundai dealer in Northern California? DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, Capitol Hyundai is looking for talented service technicians who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. As a Parts Counter Associate, you will create a world-class automotive retail experience by thoughtfully assessing the needs of your guests in the Parts department.
Requirements
- Prior auto parts sales experience
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including: discounts, interest, commissions, proportions, percentages, area, circumference and volume
- Valid driver's license and clean driving record
Nice To Haves
- Dealership experience (preferred)
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customers' parts statuses
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer calls, provide price quotes and necessary information to customers.
- Review body shop estimates to verify the correct parts are ordered and all pricing is in line with the estimate
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify the Parts Manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
Benefits
- Values-driven culture and team built on integrity, caring, performance and efficiency
- Continuous career development and advancement opportunities
- Comprehensive benefits package (Medical, Dental, Vision)
- 401k with company match
- Employee Assistance Program with free telemedicine and mental health resources
- Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Motor Vehicle and Parts Dealers
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
