Ford Automotive Parts Counter Associate

Balise Motor Sales • Hyannis, MA

1d • $16 - $24 • Onsite

About The Position

The Parts Counter Associate is responsible for assisting mechanics and customers with purchasing needs for parts and supplies.

Requirements

• Experience in the automotive Parts Field
• Customer service and organization skills

Nice To Haves

• Familiarity with the vehicle products is preferred, but not required
• CDK Knowledge and Experience is preferred, but not required

Responsibilities

• Tracking all incoming and outgoing parts for dealership
• Handling parts payment collection and making sure all parts are billed correctly through service department and collision repair.
• Packaging and shipping parts back to the manufacturer
• Complete appropriate record keeping; including tagging all parts with customer name and job number for easy reference
• Refer to parts manual (hard copy & electronic format) to identify exactly the right parts for the make, model, and year of vehicles being serviced.
• Providing highest quality of customer service
• Answer phone calls providing price quotes and other information
• Notify Parts Manager of out-of-stock parts or materials that need immediate attention
• Notify Service Advisor and/or Customer when specialty parts have been received
• Notify the Body Shops when all parts have been arrived and when they will be delivered
• Assist in putting all order away in a timely manner
• Follow up on backordered parts
• Other duties assigned by the Parts Manager

Benefits

• Health, dental, life and disability insurance
• 401(k) with company match
• Flexible spending accounts
• Paid Time-Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed