Parts Counter Associate / Warranty Claims Administrator [Full Time - Hybrid]

Twin Falls Subaru • Twin Falls, ID

1d • Hybrid

About The Position

Seeking a detail-oriented, process-driven individual to join our team in a unique full-time role supporting two critical areas of our dealership operations. As a Parts Counter Associate / Warranty Claims Administrator, you will split your time between assisting customers and technicians at the parts counter and managing the accurate submission and collection of warranty claims. This is a great opportunity for someone who thrives on variety, enjoys both hands-on and administrative work, and wants to grow within the automotive industry. Parts Counter Responsibilities: Assist walk-in and phone customers with parts orders and inquiries Look up and identify parts using electronic catalogs and DMS systems Support service technicians with timely and accurate parts pulls Fill in for full-time parts counter representatives as needed Help maintain an organized and well-stocked parts department Warranty Claims Administrator Responsibilities: Submit manufacturer and aftermarket warranty claims promptly and accurately Verify warranty coverage and claim eligibility for repairs Track and collect all warranty claim revenue Maintain organized records and documentation for claims processing Coordinate with the service department to ensure proper claim support

Requirements

• No experience required - we will train the right person
• Strong attention to detail and organizational skills
• Good communication skills and a customer-first attitude
• Basic computer proficiency
• Ability to multitask and adapt between different responsibilities
• A willingness to learn and grow within the role

Nice To Haves

• Automotive or dealership experience is a plus and will be recognized

Responsibilities

• Assist walk-in and phone customers with parts orders and inquiries
• Look up and identify parts using electronic catalogs and DMS systems
• Support service technicians with timely and accurate parts pulls
• Fill in for full-time parts counter representatives as needed
• Help maintain an organized and well-stocked parts department
• Submit manufacturer and aftermarket warranty claims promptly and accurately
• Verify warranty coverage and claim eligibility for repairs
• Track and collect all warranty claim revenue
• Maintain organized records and documentation for claims processing
• Coordinate with the service department to ensure proper claim support

Benefits

• Competitive pay, dependent on experience
• Medical and dental coverage
• 401(k) with employer match
• Lucrative employee vehicle buying and trade-in program
• Accrued paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees