Parts Counter and Sales Representative
About The Position
A Parts Counter and Sales Representative assists the sales team by searching for and generating sales leads for the Alliant Power Sales Team and Network. Make phone calls to potential customers as well as existing customers to follow up on and gain new product business. Work with Alliant Power Regional Sales Representatives in closing newly gained business and provide new customers with follow up. Key Departmental Responsibilities Identifies revenue opportunities, using the Diesel Forward Sales Pipeline as a guide. Follows up on open leads as a means of generating new business with Alliant Power. Prospects, qualifies, and generates sales for Alliant Power Account Managers. Makes contact with prospects to identify appropriate contacts, qualify and drive leads through the pipeline. Works closely with Technical Service, Warranty, Customer Service, Marketing, and Pricing personnel. Supports product launches by communicating with the Alliant Power Network through phone conversations to ensure awareness of product offerings. Responds to requests from customers for information. Engages in technical discussions with potential customers. May conduct virtual demonstrations and/or presentations. Remains knowledgeable and up-to-date on changes and developments in the industry. Operates within conformance of the Quality Management System. Work with the parts counter and customers in location. Parts lookup for customers. Back up to Service Writer in Fuel Injection Shop. Seeks out ways to provide continuous improvement within Diesel Forward. Perform other duties and assignments as required. Provide feedback on system needs/changes.
Requirements
- Bachelor’s degree preferred
- Experience in Customers Service/Sales
- Computer skills are important with Microsoft Office experience required
- High motivation and initiative level, ability to multi-task
Responsibilities
- Assists the sales team by searching for and generating sales leads
- Make phone calls to potential customers as well as existing customers to follow up on and gain new product business
- Work with Alliant Power Regional Sales Representatives in closing newly gained business and provide new customers with follow up
- Identifies revenue opportunities, using the Diesel Forward Sales Pipeline as a guide
- Follows up on open leads as a means of generating new business with Alliant Power
- Prospects, qualifies, and generates sales for Alliant Power Account Managers
- Makes contact with prospects to identify appropriate contacts, qualify and drive leads through the pipeline
- Works closely with Technical Service, Warranty, Customer Service, Marketing, and Pricing personnel
- Supports product launches by communicating with the Alliant Power Network through phone conversations to ensure awareness of product offerings
- Responds to requests from customers for information
- Engages in technical discussions with potential customers
- May conduct virtual demonstrations and/or presentations
- Remains knowledgeable and up-to-date on changes and developments in the industry
- Operates within conformance of the Quality Management System
- Work with the parts counter and customers in location
- Parts lookup for customers
- Back up to Service Writer in Fuel Injection Shop
- Seeks out ways to provide continuous improvement within Diesel Forward
- Perform other duties and assignments as required
- Provide feedback on system needs/changes
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
