Parts Counter Sales Representative

Truck Centers•Decatur, IL

2d•$20 - $30•Onsite

About The Position

Are you a people person with a knack for mechanics or parts? Do you thrive in environments where every day brings something new and where you can constantly grow your knowledge? Truck Centers, Inc. (TCI) is on the lookout for a customer-focused Parts Counter Sales Representative to join our team. In this role, you'll need to bring your strong interpersonal skills to help our customers find the commercial vehicle and equipment parts they need, whether in person or over the phone. This position will work at our Decatur location - located inside McLeod Express. This position will work Monday-Friday, 8am-5pm with a rotation every other Saturday.

Requirements

High School Diploma or GED
Thorough knowledge of basic computer operations and inventory control systems
Demonstrated customer service and communication skills
Strong organization skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook
Must be able to pass a pre-employment background check, physical, and drug screen.
Ability to lift or move up to 80 lbs. unassisted

Nice To Haves

2+ years of parts sales experience is highly preferable

Responsibilities

Sell Parts: Assist customers over the counter or by phone in a lively, fast-paced setting.
Utilize Resources: Quickly and efficiently look up parts and technical information, check inventory, and locate stock within our TCI network.
Handle Transactions: Ensure all sales transactions are completed accurately and promptly, adhering to TCI policies, including verifying signatures, credit cards, and customer identity.
Coordinate Orders: Schedule orders for shipment, delivery, or customer pick-up, ensuring they are processed quickly.
Process Returns: Issue credits for returned parts, verifying purchase details with original invoices or reference numbers.
Customer Follow-Up: Regularly check in with customers on order status, provide estimates, and make routine sales calls to maintain strong customer relationships.
Accurate Data Entry: Enter part numbers accurately to determine costs on repair orders.

Benefits

401(k) with company match
Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
Paid time off including paid volunteer time
Disability insurance
FSA and HSA options
Company paid Life and AD&D insurance
Maternity leave
Employee assistance program
Wellness program
Company paid uniforms
Company paid boot allowance