Parts Coordinator

Quality Sewing and VacuumTukwila, WA
3dOnsite

About The Position

A Parts Coordinator manages the ordering, tracking, and distribution of spare parts for repairs or production, ensuring technicians and customers have the correct components while maintaining accurate inventory, managing suppliers, processing purchase orders, handling returns, and sometimes assisting customers with quotes and order updates, requiring strong organizational, communication, and problem-solving skills.

Requirements

  • High School Diploma or equivalent.
  • Strong organizational, planning, and time management skills.
  • Excellent verbal and written communication.
  • Customer service experience.
  • Familiarity with inventory software and basic computer skills (MS Office/Google).
  • Ability to work independently and as part of a team.
  • Knowledge of the industry's specific parts

Responsibilities

  • Inventory Management: Monitoring stock levels, conducting physical counts, organizing stockrooms, and ensuring proper storage.
  • Procurement: Ordering parts, managing backorders, and coordinating with vendors for timely deliveries.
  • Order Fulfillment: Pulling, packing, and distributing parts to technicians or customers.
  • Documentation: Tracking all parts movement, updating management systems, and processing invoices.
  • Supplier Relations: Communicating with vendors, managing returns of incorrect or damaged parts, and resolving billing issues.
  • Customer Service: Providing price quotes, answering inquiries, and updating clients on order status.
  • Warranty Management: Seeks reimbursement for labor and parts on all in-warranty products.
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