Parts Coordinator

Vertiv • Los Angeles, CA

2d

About The Position

The Parts Coordinator is responsible for inside sales and outside sales (possibly in addition to warehouse and order management in smaller offices). Person has detailed technical knowledge and the opportunity to up-sell customers to higher value solutions. The Parts Coordinator is expected to initiate customer interaction. This position is a key to support parts sales in local area for installed equipment base.

Requirements

• Excellent customer service skills
• Forklift license
• Detail-oriented
• Ability to work and multi-task in a fast-paced environment
• Excellent communication skills, both written and verbal
• Good computer skills, understanding of Microsoft or equivalent.
• Knowledge of Oracle Systems is a plus.
• High School Diploma
• Business, Inventory Control, HVAC a plus.
• 1-3 years of experience
• The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

Nice To Haves

• Business
• Inventory Control
• HVAC
• Knowledge of Oracle Systems

Responsibilities

• Counter sales / Order processing - entering orders into Database
• Phone calls / Inquiries - Assisting Local customer with identifying replacement parts and assemblies.
• Upsell / Upgrade. Work with customers on recommended change out solutions. Identifying upgrade situations and give recommendations.
• Warehouse Duties - Shipping and Receiving materials and orders, Inventory control
• National / Global calls and Email support - Assist customers / end users/ LVO's with parts identification, research, and order status. After Hours Support
• Other Duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees