Parts Coordinator

Fred F. Collis & Sons•Village of New York Mills, NY

28d•$20 - $25

About The Position

Fred F. Collis & Sons has been providing heating, cooling, and air quality solutions to the greater Mohawk Valley area for over 85 years! We are proud of our reputation for excellence and are always looking to add talented, customer-focused professionals to our growing team. We are currently seeking a dependable and organized Parts Coordinator to support our technicians, warehouse operations. Job Overview: Coordinate materials, inventory across multiple departments to ensure smooth and efficient operations. This salaried position plays a key role in field support by ensuring that technicians are equipped with the materials they need, trucks are properly maintained and stocked, and that customer and internal communication runs smoothly.

Requirements

High school diploma or equivalent required
2+ years experience in field support, dispatching, logistics, or inventory preferred
HVAC industry knowledge or mechanical aptitude a plus
Excellent organizational and multitasking skills
Strong verbal and written communication abilities
Ability to work independently and collaboratively across teams
Forklift experience or willingness to become certified
Comfortable with moderate lifting and warehouse activity
Computer skills including, typing, Microsoft office, Google suite, but not limited to.
Proficient in Microsoft Office-especially Word and Excel.
Typing: 50 words/minute (typing.com)
Driving personal vehicle in critical or peak demand requires you to deliver

Nice To Haves

HVAC industry knowledge or mechanical aptitude a plus
Forklift experience or willingness to become certified

Responsibilities

Assist Service Technicians with part sourcing and acquisition
Coordinate lead times and prep materials for scheduled return visits
Assist Install Technicians with part sourcing and acquisition
Act as Dispatcher for the Parts Procurement Specialist (PPS)
Track and manage all warranty parts inventory and direct them to the Warranty Administrator
Handle customer questions over the phone and at the service counter
Serve as backup Service Dispatcher when needed
Operate a forklift and provide warehouse support to the Warehouse Manager as needed
Manage and restock inventory for Service (Wednesday 8am) and Install trucks (TBD)
Work closely with the Warehouse Manager to maintain proper parts stocking
Participate in after-hours dispatch rotation
Participate in after hours parts support as needed
Perform other duties as needed to support the overall success of the company
Fleet Vehicle assistance