Parts Consultant
About The Position
Bergstrom Automotive, established in 1982, is Wisconsin’s largest automotive group and a top 50 dealer in the United States, with over 2,300 team members across 40 dealerships. The company is recognized for setting the standard for exceptional guest experiences and fostering growth and success for its team members. This Full Time Parts Consultant role at Bergstrom Chevrolet of Madison is for individuals passionate about delivering outstanding service and growing their career within a dynamic, award-winning team. Bergstrom Automotive is deeply committed to giving back to its communities, supporting local organizations, and has been consistently recognized as a top dealership group to work for.
Requirements
- Strong understanding of automotive parts and accessories.
- Familiarity with various automotive makes and models.
- Excellent communication and interpersonal skills.
- Ability to build rapport with guests.
- Strong attention to detail, particularly in inventory management and order processing.
- Proficiency with point-of-sale systems and inventory management software.
Nice To Haves
- Previous experience in automotive parts sales or a related field is preferred.
Responsibilities
- Assist guests in identifying the correct parts for their vehicles, both in-person and over the phone.
- Maintain an organized and up-to-date inventory of parts.
- Assist in ordering and restocking as needed.
- Process transactions efficiently, including handling cash, credit, and other forms of payment.
- Provide expert advice on the installation and compatibility of parts.
- Address and resolve guest inquiries or issues in a professional and timely manner.
- Work closely with the service and sales teams to ensure guest satisfaction.
- Assist Automotive Technicians in placing orders for parts needed for in progress vehicles, and deliver parts upon arrival to the technicians.
Benefits
- Competitive Compensation
- Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
- Two weeks of PTO starting on your first day (for full-time team members)
- Exclusive Discounts: Save on vehicles, service, and parts
- 401(k) plan with company match (for full-time team members)
- Paid holidays (for full-time team members)
- Wellness Program
- Free Team Member Clinic Access
- Access to a Free Health Coach
- Employee Assistance Program
- Employee Referral Program
- Ongoing training and opportunities for growth and advancement
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
