Parts Consultant

BERGSTROM AUTO•Ashwaubenon, WI

3d•$40,000 - $60,000•Onsite

About The Position

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! Our Ideal Candidate: Is a team-player who is a fast-paced multi-tasker, possesses a positive attitude, and is ready for a challenge!

Requirements

Experience: Previous experience in automotive parts sales or a related field is required.
Knowledge: Strong understanding of automotive parts and accessories. Familiarity with various automotive makes and models.
Guest Service Skills: Excellent communication and interpersonal skills. Ability to build rapport with guests.
Detail-Oriented: Strong attention to detail, particularly in inventory management and order processing.
Technical Skills: Proficiency with point-of-sale systems and inventory management software.

Responsibilities

Guest Service: Assist guests in identifying the correct parts for their vehicles, both in-person and over the phone.
Inventory Management: Maintain an organized and up-to-date inventory of parts. Assist in ordering and restocking as needed.
Sales: Process transactions efficiently, including handling cash, credit, and other forms of payment.
Technical Assistance: Provide expert advice on the installation and compatibility of parts.
Problem Solving: Address and resolve guest inquiries or issues in a professional and timely manner.
Team Collaboration: Work closely with the service and sales teams to ensure guest satisfaction. Assist Automotive Technicians in placing orders for parts needed for in progress vehicles, and deliver parts upon arrival to the technicians.

Benefits

Competitive Compensation
Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)
Exclusive Discounts: Save on vehicles, service, and parts
Financial Security: 401(k) plan with company match (for full-time team members)
Work-Life Balance: Paid holidays (for full-time team members)
Wellness Support:
Wellness Program
Free Team Member Clinic
Access to a Free Health Coach
Employee Assistance Program
Team Recognition: Employee Referral Program
Career Development: Ongoing training and opportunities for growth and advancement