Parts Consultant

BERGSTROM AUTO•Oshkosh, WI

1d•$40,000 - $60,000•Onsite

About The Position

Parts Consultant Bergstrom GM of Oshkosh At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! What You'll Do Guest Service: Assist guests in identifying the correct parts for their vehicles, both in-person and over the phone. Inventory Management: Maintain an organized and up-to-date inventory of parts. Assist in ordering and restocking as needed. Sales: Process transactions efficiently, including handling cash, credit, and other forms of payment. Technical Assistance: Provide expert advice on the installation and compatibility of parts. Problem Solving: Address and resolve guest inquiries or issues in a professional and timely manner. Team Collaboration: Work closely with the service and sales teams to ensure guest satisfaction. Assist Automotive Technicians in placing orders for parts needed for in progress vehicles, and deliver parts upon arrival to the technicians. Schedule: shifts ranging from Monday - Friday 7am - 6pm Average earnings of $40,000-60,000/year made up of a monthly base salary + a monthly parts department performance bonus. At Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin’s largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day. Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We’ve also earned accolades such as Glassdoor’s “Best Places to Work” award and honors from the Better Business Bureau and Time Magazine. At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin. Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!

Requirements

Previous experience in automotive parts sales or a related field is preferred.
Strong understanding of automotive parts and accessories.
Familiarity with various automotive makes and models.
Excellent communication and interpersonal skills. Ability to build rapport with guests.
Strong attention to detail, particularly in inventory management and order processing.
Proficiency with point-of-sale systems and inventory management software.

Responsibilities

Assist guests in identifying the correct parts for their vehicles, both in-person and over the phone.
Maintain an organized and up-to-date inventory of parts. Assist in ordering and restocking as needed.
Process transactions efficiently, including handling cash, credit, and other forms of payment.
Provide expert advice on the installation and compatibility of parts.
Address and resolve guest inquiries or issues in a professional and timely manner.
Work closely with the service and sales teams to ensure guest satisfaction.
Assist Automotive Technicians in placing orders for parts needed for in progress vehicles, and deliver parts upon arrival to the technicians.

Benefits

Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
Two weeks of PTO starting on your first day (for full-time team members)
Save on vehicles, service, and parts
401(k) plan with company match (for full-time team members)
Paid holidays (for full-time team members)
Wellness Program
Free Team Member Clinic
Access to a Free Health Coach
Employee Assistance Program
Employee Referral Program
Ongoing training and opportunities for growth and advancement