Parts Consultant

Western States Careers•Kimberly, ID

19d

About The Position

The Parts Consultant is responsible for providing parts support for Caterpillar, vendors, customers, and internal departments. Duties include utilization of the CRM and ERP software to successfully process customer invoicing, creating purchase orders, tracking inventory, and supporting warehouse functions. Developing skillsets requires general knowledge of CAT or industry related product brands, effective organizational and problem-solving skills to make appropriate recommendations and provide creative solutions for all customer needs.

Requirements

THINK-ACT-BE SAFE - At Western States, we empower every employee, every day to work and promote a safe environment to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable procedures and standards. This includes maintaining clean/clutter free personal work areas and wearing the required personal protective equipment (PPE) as identified in safety policy.
General knowledge in forklift and material handling equipment operation.
Developing and maintaining effective working relationships with others through teamwork.
Must adhere to WSECO’s Customer and Employee Care Commitments.
Ability to work overtime and on call.
Proof of high school diploma or General Education Degree (GED).
Minimum of one year of parts sales, parts warehouse, or combined experience required, industry experience preferred.
Minimum of six experience using inventory management systems (e.g., WMS, ERP).
Must be able to speak, read, comprehend, and write in English.
Ability to stand for long periods of time along with walking, sitting, repetitively climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting.
Ability to repeatedly lift up to 60lbs
Must be able to meet all safety requirements for applicable safety policies.

Nice To Haves

Microsoft Dynamics experience preferred.
Additional compensation offered for Bi-Lingual candidates.

Responsibilities

Providing parts support for Caterpillar, vendors, customers, and internal departments.
Utilization of the CRM and ERP software to successfully process customer invoicing
Creating purchase orders
Tracking inventory
Supporting warehouse functions
Developing skillsets requires general knowledge of CAT or industry related product brands
Effective organizational and problem-solving skills to make appropriate recommendations and provide creative solutions for all customer needs.