Parts & Concrete Supplies Manager

Bobcat of the Rockies•Colorado Springs, CO

1d•$70,000 - $85,000

About The Position

About Bobcat of the Rockies: Bobcat of the Rockies is a full-service Bobcat dealership, specializing in compact construction equipment. Our dealerships sell and rent new and used equipment, provide parts sales, in-house and field service, and sell a full line of concrete supplies and equipment. With eleven strategically positioned locations across the front range, we are continuously evolving to meet the diverse needs of our valued customers. We take immense pride in setting the bar high and exceeding expectations at every opportunity. Visit www.bobcatoftherockies.com and get to know who we are. We are seeking a Parts & Concrete Supply Manager at our Colorado Springs location. If you are detail oriented, take pride in providing a high level of customer service, and have familiarity with compact construction equipment or concrete supplies, we'd like to get to know you. Apply today! $70,000-$85,000 salary depending on experience, plus bonus

Requirements

Positive outlook and excellent communication
High school diploma or equivalent required
Strong organizational and communication skills.
Excel in a high volume fast paced environment.
Creative problem solver.
Excellent customer relations skills.
Good computer and systems knowledge.
Working knowledge of sales techniques and methodologies.
Experience with construction equipment, or concrete supplies preferred
Must be able to pass a drug screen
Valid driver's license in good standing is preferred
Occasionally lifting, carrying, pushing, or pulling 50-100 pounds and/or frequently lifting, carrying, pushing, or pulling 20-50 pounds and/or continuous lifting, carrying, pushing or pulling 10-20 pounds.
Physically able to work outdoors in all weather conditions and around fumes & loud noise.
Physically able to operate construction equipment and forklifts.
Physically able to operate a variety of automated office machines including a computer, printer, facsimile machine, copy machine, calculator, telephone, etc. on a repetitive basis.
Regularly required to stand, walk, reach with hands and arms, grasp or pull and lift objects.
Occasionally required to sit, climb and balance, kneel, stoop, crouch, crawl, and lift.

Responsibilities

Ability to lead the Parts, Concrete Supply, and Warehouse Departments, and manage a team of employees.
Deliver a high level of customer service by consistently exceeding customer expectations and proactively identifying opportunities to enhance the overall customer experience within the branch.
Responsible for building and maintaining strong customer relationships through clear, effective communication and actively seeking customer feedback to identify opportunities for improved service.
Contact existing and potential customers for the purpose of marketing parts & concrete supplies.
Driving employee development of parts, supplies, and warehouse teams through consistent coaching and feedback, while ensuring employees have the tools and resources needed to meet company standards and achieve branch and company objectives.
Purchase all parts & supplies not in stock and review/approve all stock orders and inventory invoices for payment.
Oversee all warehouse operations including shipping and receiving, weekly inventory counts and reconciliation, controlling inactive and obsolete inventory, filing parts & supply claims with vendors, and ensuring all parts/supply orders are binned promptly and accurately.
Managing daily, weekly, and monthly reporting to ensure accuracy of branch inventory, and compliance with operational standards.
Effectively resolve customer inquiries, concerns, and complaints in a timely manner.
Consistently meet or exceed department revenue and profitability goals
Enforces all branch, division, and company policies and procedures.
Operate and maintain a safe work environment, adhering to all safety regulations and use of required safety PPE.
Additional duties as assigned.